Fix it in 2 minutes — guaranteed
Governments reject millions of passport photos every year for minor technical issues. Upload your photo and we check it against every requirement for your country before you pay.
Background isn't white or correct color
IDPicly: We can fix background and add correct color
Photo isn't the required size
IDPicly: Auto-crop to exact specifications
Head doesn't meet size ratio
IDPicly: AI adjusts crop for correct head size
Uneven lighting causing shadows
IDPicly: Lighting correction and enhancement
Eyes aren't in correct position
IDPicly: Face detection ensures correct alignment
Glasses not allowed (most countries)
IDPicly: Retake without glasses
Face not straight to camera
IDPicly: Retake looking directly at camera
Photo older than 6 months
IDPicly: Take a new photo
Not every country allows a fix. The US, Canada and Mexico do not accept photos changed in software, so for those we check and size your photo but tell you to retake anything that would need editing. Why editing gets photos rejected.
Even your rejected photo or a new one. A plain background works best.
Face centering, size adjustment, compliance check, background fix if needed.
Download your compliant photo. If rejected, full refund.
You do not pay the application fee again. A passport photo that is not accepted does not cancel your application — it pauses it. You send one replacement photo and processing continues. What a rejection actually costs you is time.
This is what the State Department says happens, on its own Respond to a Letter or Email page.
One of the listed reasons they contact applicants is simply “we cannot accept your photo”. Your application status changes to Additional Information Needed.
“You must respond to the letter or email within 90 days so we continue processing your application.” The due date is printed on the letter. Send the new photo to the full Sterling, Virginia address shown there — not to the passport agency’s street address, which is a common way to lose more weeks.
The status becomes Information Received, In Process Again. No second fee. But your application sat still from the day they posted the letter until the day your replacement arrived, and that is on top of normal processing time.
So the real question is not whether a rejection costs money. It is whether the photo you are about to send is going to be rejected too — which is the part you can check before you post it, for nothing.
Every reason a US passport photo is rejected, split by what needs a retake.
🤖The State Department says not to edit with AI, and checks for it. What that rules out.
Indian passport, OCI, visa photo rejections and fixes.
🇨🇦Canadian passport, PR, visa photo issues and solutions.
🇪🇺Schengen visa and EU passport photo rejections.
For US passport photos, see US requirements.
Upload your photo, let AI do the work, and download in 2 minutes. Only $3.99 — pay only if you're satisfied.
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